Contact CipherGuard Technologies
We're here to help! If you have any questions, feedback, or need assistance with NetScan, please don't hesitate to reach out. Our team of dedicated security experts is ready to provide you with the support you need.
General Inquiries
For general questions about NetScan, our services, or partnership opportunities, please contact us at:
Email: info@cipherguardtech.com
Phone: (415) 555-0123
Technical Support
If you require technical assistance with NetScan, encounter any issues, or need help with configuration, please contact our support team:
Email: support@cipherguardtech.com
Our support team is available Monday to Friday, 9:00 AM to 5:00 PM Pacific Time.
Bug Reporting
Help us improve NetScan! If you discover a bug or vulnerability, please report it to our security team:
Email: security@cipherguardtech.com
We appreciate your contribution to making NetScan a more secure tool.
| Field | Description | Example |
|---|---|---|
| Subject | Briefly describe the bug. | "NetScan crashes when scanning port 22" |
| Description | Provide a detailed explanation of the bug, including steps to reproduce it. | "NetScan version 3.2 crashes when scanning port 22 on systems running macOS Monterey. Steps to reproduce: 1. Open NetScan. 2. Enter the target IP address. 3. Select port 22 for scanning. 4. Click 'Start Scan'. The application crashes with a segmentation fault." |
| Version | Specify the version of NetScan you are using. | "NetScan 3.2" |
| Operating System | Indicate the operating system you are using. | "macOS Monterey 12.6" |
| Severity | Rate the severity of the bug (e.g., Critical, Major, Minor). | "Critical" |
| Impact | Explain the potential impact of the bug. | "The crash prevents users from scanning port 22, a common target for attacks. This could leave systems vulnerable." |
| Steps to Reproduce | Detailed steps to reproduce the bug. | "1. Open NetScan. 2. Enter the target IP address. 3. Select port 22 for scanning. 4. Click 'Start Scan'." |
| Expected Result | Describe what you expected to happen. | "NetScan should scan port 22 without crashing." |
| Actual Result | Describe what actually happened. | "NetScan crashes with a segmentation fault." |
Address
CipherGuard Technologies
555 Security Blvd
San Francisco, CA 94107
Location of CipherGuard Technologies in San Francisco
Contact Form
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